Getting Help

Students who have difficulty registering should contact our Help desk at 1(868) 662-2002 ext. 3969, 3970, 3971, 3972 or email support@mysta.uwi.edu If you require assistance registering online during the registration period, you may also consult any of the Student Assistants stationed at the designated oncampus Registration Lab located at:

Computer Lab,
Department of Mathematics & Computer Science
2nd Floor, Natural Sciences Building

Opening Hours
9:00 am to 6:00 pm
Monday to Friday

These assistants can be identified by their blue coats.

Students can also contact us by email at support@mysta.uwi.edu.

If you forget your password (PIN), go to Page 25 of the Online Registration Instruction Guide and follow the instructions to reset your PIN or email support@mysta.uwi.edu.

If you are locked out from mysta, it means that you have entered your password more than 3 times and so your account will be locked. Contact our Help Desk at 1 (868) 662-2002 Exts. 3969, 3970, 3971, 3972 or email support@mysta.uwi.edu.

Refer to the Online Registration Instruction Guide which can be downloaded here
for instructions on:

• How to search for a course
• How to add/drop a course
• How to view CAPP