Sunday, January 16, 2005

Optimising the Use of IT

UWI Today Home


by Monica Ramjattan
 

Lecturers being trained by Administrative Assistant, Nardia Thomas-Allain, to use a new system to enable them to better manage their classes and interact more closely with students.

 

“We may be five years behind in optimizing the use of Information Technology but having said that, it is a problem we could solve in 10 months with the right approach and resources.” This from the Principal of the St. Augustine campus Dr. Bhoendradatt Tewarie to the Engineering Faculty as he launched the rollout of a new project to harness the power of technology in providing improved and increased levels of services to staff and students.

The current drive is to move away from many of the current paper based processes, enable more flexibility and place greater control in the hands of students in managing their education throughout their stay at UWI. Information technology is being used to allow students to apply to UWI, register for courses and check their grades from anywhere in the world. Through the power of the Internet students can request transcripts, check their account balances and timetables, and do “what if analysis” to determine which courses they need to complete in order to graduate with different majors and minors. No longer will this kind of advising require appointments with and visits to faculty since processes will be fully automated. Lecturers can now spend more time advising on matters such as career planning and further studies, and looking out for personal or financial problems in the lives of students to facilitate early referral.

Students can expect to see the major benefits of UWI’s Information Technology initiative by the coming academic year (September 2005). No longer will they be required to spend time waiting in various offices for matters relating to their education. Much of this they will be able to do from the comfort of their own homes, or even under the Samaan trees on campus using UWI’s wireless network and affordable laptops available through partnering arrangements established between the university and various computer vendors. Additionally, for those students who do not have access to technology in their homes, computer labs throughout the campus will continue to be accessible to them and focus is being placed on making the ratio of computers to FTE (Full Time Education) students better and better. At the current time the ratio is one computer for every seven students campus wide.

In addition, more and more programmes appeal to a geographically dispersed market and teaching staff such as the Masters in Telecommunications Regulation and Policy, a UWI/Cable and Wireless programme which boasts of enrollment from 12 different countries over the last three years. Such programmes place even greater demands on paper based process and also drive the change to automation in order to meet the remote needs of the students and staff involved.

To enable all of this, a massive conversion and training exercise is underway. While the technology is for the most part in place, the current focus is to change many of the manual processes and equip staff with the relevant competencies to operate in the new environment. It was in this context that Dr. Tewarie addressed the 70 plus members of the Engineering Faculty academic community in early December 2004. This is the first Faculty that is working on harnessing the power of the systems that are being implemented, and will pilot the programme over the next two months. Subsequently, all faculties will be brought onboard by September 2005.

UWI enrollment continues to climb due to increasing demands for higher education and full time day student population at the St. Augustine campus is expected to rise to 16,000 by the year 2007. As the new generation of student emerges with increased expectations for convenience and speedy access to services, technology remains one of the primary means of addressing the associated challenges at UWI and is fundamental to the transformation occurring in higher education. UWI will use technology to deliver instruction, enhance learning and knowledge production, and increase the efficiency of academic and administrative processes.

Students, prospective students, alumni and staff will see continual improvements and benefits as UWI maintains its drive to optimise the use of information technology in the provision of educational services.

 

Professor Clement Sankat, Dean of the Faculty of Engineering, addressing academic staff on the use of the new IT tools.

 

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